Article 1 – Seller Identification

MB Elite is a trade name operated by a self-employed entrepreneur established in Casablanca, Morocco.

Business Activity: Import-export, international trade and product distribution.

Email: contact@mb-elite.org

Phone: +212 7 19 32 96 46

Article 2 – Scope of Application

These General Terms and Conditions of Sale govern the commercial relationships between MB Elite and its professional clients, including companies, traders, distributors, resellers and other business operators.

They apply to product sales and commercial transactions carried out by MB Elite, particularly in connection with its international business activities.

Any order implies acceptance of both the specific terms agreed upon between the parties and these General Terms and Conditions of Sale.

Article 3 – Enquiries and Quotations

Customers may submit enquiries and quotation requests through the following channels:

• Email;

• Telephone;

• WhatsApp;

• Website contact form.

Depending on the nature of the transaction, each quotation specifies the products concerned, quantities, prices, estimated delivery times, transport costs and delivery conditions.

Quotations are valid for the period specified in the document. If no validity period is stated, their validity must be confirmed by MB Elite.

Article 4 – Orders

An order becomes binding once it has been approved in writing by the customer and confirmed by MB Elite.

Approval may be provided by email, WhatsApp, purchase order or any other written means confirming the agreement between the parties.

MB Elite reserves the right to refuse an order in the event of product unavailability, insufficient information or commercial terms that have not been accepted.

Article 5 – Prices

Prices are communicated individually through quotations or commercial proposals.

They may be expressed in Moroccan Dirhams (MAD), Euros (EUR), US Dollars (USD) or any other currency agreed upon between the parties.

Unless otherwise stated, prices do not necessarily include transport costs, insurance, customs duties, import taxes or other costs associated with international transactions.

All items included in the price will be specified in the quotation.

Article 6 – Payment Terms

Orders are primarily paid for by bank transfer.

Bank details are provided to the customer upon order confirmation or included in the relevant commercial document.

Payment terms, including any required deposits, payment deadlines and outstanding balances, are specified in the quotation or commercial agreement.

Order processing may be conditional upon actual receipt of the agreed payment or deposit.

Article 7 – Delivery and Transportation

MB Elite offers deliveries to African countries, subject to product availability and logistical feasibility.

Transportation arrangements, estimated delivery times, costs and delivery locations are defined in each quotation.

Delivery times are indicative unless otherwise expressly agreed in writing.

The respective responsibilities of the seller and buyer regarding transportation, risks, insurance and customs formalities are determined by the agreed delivery terms, including the applicable Incoterms where specified in the contract.

Article 8 – Customs and Import Formalities

For international transactions, customs formalities, taxes, import duties and administrative authorisations are determined according to the destination country and the regulations in force.

The party responsible for completing these formalities and paying the associated charges is the party designated in the quotation or commercial agreement, in accordance with the agreed Incoterm.

The customer must provide all documents and information necessary to complete the transaction whenever these